Why Does Your Business Need a Virtual Number for WhatsApp?

in a blue and green shade banner background we can see a person with head full of whatsapp icons and in the left side the title of the blog is written in white letters as "why your business needs a virtual number for whatsapp".

Virtual number for Whatsapp can elevate your business. Whatsapp has become more than a personal messaging app for people. It now holds a storehouse of data regarding your business from sales to customer data. But keeping it like this is not at all a good choice. Using your personal number for business requirements can become a disaster in the long run. So, is there any solution? Yes, of course. 

The solution is to opt for a virtual number for whatsapp. With this solution you can easily manage your business globally, scale according to the needs, but without revealing personal numbers. So you do not have to acquire a second physical sim to manage the business. 

In this blog we will explore what a virtual number for business means, why your business needs one, and how to get started with it in minutes.

Table of Contents

What is a Virtual Number for WhatsApp?

A virtual number is actually a telephone number but it is not tied to any physical device and a SIM card. It works over a VoIP or voice over internet protocol. When you use a virtual phone number for WhatsApp, you are basically using the service provided by cloud.

This means you can verify a WhatsApp Business account using any system like a laptop or smartphone without the need for a physical SIM. For businesses this will help to maintain their digital availability even outside a particular country.

Critical Reasons Your Business Needs a Virtual Number

1. Professionalism and work life balance

Think about a scenario where a customer is trying to connect with you regarding a service query and he or she sees your vacation photograph as a profile picture. What will it look like? Does it help in any way to increase your credibility? No, right! Likewise it is important to keep things strictly to your business. So you need to separate your personal number with a virtual number for whatsapp which can be used for your business. This will help you to build trust and credibility while maintaining a work life balance.

2. Enhanced Privacy and SMS

It is not safe to share your personal details on social media platforms to market your business services. It will only invite spam and further security risk. A virtual phone number for SMS receiving acts as a protective shield to your personal freedom. So if you employ a virtual number for whatsapp you can use that virtual line for public interactions keeping your identity safe and secure. 

3. Global expansion

Your business does not need to be limited to a certain geographical area. With virtual numbers for business, you can attract customers from anywhere in the world. You just need to get a virtual number. This helps in eliminating expensive budgets for communication and scale your business effortlessly.

4. Multi-User Access and Team Scalability

Simple whatsapp is not what we need to use for a business as it is tied to only one number. By using a virtual number with the WhatsApp Business API, you can employ a number of agents for responding to queries by using that single virtual number. You can divide the task to specific agents or departments and analyze their response times. 

5. Seamless CRM Integration

Virtual numbers now-a-days do not just chat but they can also be synced. You can integrate your WhatsApp conversations directly into CRMs and ensure that every lead is tracked, and no customer query falls missed to be answered.

How to Get a Virtual Number for WhatsApp

Activating a virtual number for whatsapp is an easy process. You just need to have a basic knowledge.

1.Choose a reputable provider 

Not all virtual numbers are free to use. Some will be restricted by meta which is the parent company for whatsapp as it has limitations on receiving messages. So you need to select a service provider like Bonvoice for ease of use.

2. Get a Virtual Phone Number for whatsapp

Rather than a traditional mobile plan you can get a subscription plan. Sign up on your chosen platform and select your desired country and area code.

3. Receive Your Verification SMS

After these steps you will get a verification SMS. you need to open whatsapp business app and enter the selected virtual business number. Your provider’s dashboard will allow for a virtual phone number for SMS receiving, where you will see the 6-digit verification code sent by WhatsApp. You can select the call option if the sms does not work. 

4. Build Your Business Identity

Now, the most important step is to set up your brand identity. You need to create a logo and select the business hours and set it in your business account.

Conclusion

Choosing to opt for a virtual number for business is always a great choice. If we analyze the cost of using a virtual number instead of a personal number there is a major difference. Also you will not have to opt for another sim for this. Also the set up time for a virtual business number is less than 5 minutes while opting for a sim requires time. Also a sim is tied to a physical entity like a phone whereas a virtual number can be served through the cloud. Also it ensures scalability and international presence for your business without further cost. 

If you want to read more and understand our services better visit our website and book a demo. 

Footnotes:

Main, Kelly. “How To Get A Free Business Phone Number.” Forbes Advisor, 30 Sept. 2025, https://www.forbes.com/advisor/business/services/free-business-phone-number/.

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