Easily integrate Bonvoice cloud
telephony with Bitrix24 in minutes
Connect and automate your call management with Bonvoice cloud telephony for Bitrix24
Trusted by 1500+ innovators in India
Step-by-step to connect Bitrix with Bonvoice
Cloud telephony
Go to pbx.bonvoice.com in the browser.
Login with the username and password
Expand menu bar and navigate
“Integrations > Integration Config”
Fill up the following fields.
Add Bitrix permissions to a Bonvoice user account
Go to ‘Users’ > ‘Add Permission’ > ‘Integrations,’ then select ‘BitrixCRM’ and click ‘Save’
Enable the Auto Call in the Bonvoice user profile if the user requires Auto Call functionality
Navigate Bitrix CRM and put domain (URL) of the Bitrix CRM.
(Eg: https://b24-xxxxxx.bitrix24.in) in the Bitrix Domain and click on the Authorize Button.
Add Bitrix agents in the module Bitrix CRM with Agent name.
(Registered name in the Bitrix CRM), registered phone number,bitrix user id (Get from profile in the Bitrix CRM account) in case of incoming and agent automatically updated when the outgoing call is initiate.
Navigate Inbound Route and enable external API response.
Navigate User credit
Navigate User credit in the superadmin and add user credit (if outgoing plan is purchased).
Configure Bonvoice in Bitrix24
Install Bonvoice App
Configure in Telephony
Navigate to Add-ons and choose telephony -> Configure telephony
Configure in Telephony
- Select Telephony settings
- Choose Bonvoice Application
- Configure default numbers and Backup phone numbers
- Click on save.
To get the call logs in the Bitrix CRM.
- Navigate to Add-ons
- Select Telephony
- Click on Call details
grown their business exponentially
grown their business exponentially
Best call management solution
“Bonvoice has completely changed how we handle customer calls. Now, we can efficiently manage incoming calls, track customer interactions, and provide better support. Our customers have noticed the difference, and their positive feedback speaks more about the improved experience they get. Thank you Bonvoice for making our retail business communication system extraordinary.”
Radium Box
Highly recommended
“Bonvoice cloud telephony solutions are so reliable. We’ve seen a significant increase in our team’s productivity since switching to Bonvoice. Highly recommended!”
Aero Plast Limited
Best business communication strategy
“We’ve been using Bonvoice for several years now. Their platform is highly customizable, allowing us to modify our communication strategies to suit our unique business needs. “
TradeSec AMC India Pvt. Ltd.
Creating an amazing customer experience
EVM Autokraft
Enhanced customer experience
“Bonvoice cloud telephony has not only made managing customer calls easy but has also enhanced our overall customer experience and has transformed how we operate our retail business. With better data management, we’re able to personalize interactions and build stronger relationships.”
Dipen Safety & Security Services PVT. LTD.
Best choice we made
“Switching to Bonvoice was one of the best
decisions we made for our call center. The wide
range of advanced features has allowed us to
enhance efficiency and deliver exceptional
support to our clients. It also provided us with
useful data insights that we could use to
enhance our services.”
Eastman Cast & Forge Ltd.
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The most advanced cloud telephony platform in India
Upgrade your business communication with the most advanced unified communication platform in India
Lets connect and talk
Bonvoice collects the details you share with us to keep you informed about our latest content, products, and services. You can opt out anytime. To learn more, please review our Privacy Policy.